We want you to have the best possible experience when buying from Anderson & Garland Ltd. You will find our staff helpful and courteous. We aim to make buying as easy as possible.
If you have not bought with us before, we suggest you read the following guide to buying at Anderson & Garland. Contrary to popular belief, buying at auction is a very straightforward procedure. If you require advice on any lot in any of our sales, please do not hesitate to contact a member of our staff by phone, fax or e-mail - all of our contact details can be found on our staffing page. We will advise you to the best of our ability on quality, condition, value or any other matter. Please just ask! We want you to be a regular visitor to our website who participates in our auctions and will be delighted to assist you in doing so.
Printed catalogues are available from the Auction House and are currently priced at up to £10 for Fine Art sales. A catalogue subscription service is also available, please contact us for more details. Catalogue listings are offered for sale prior to our Town & County sales, currently priced at £1 per copy. An illustrated catalogue of all sales will be published on our website and these will also appear on selected third party websites where appropriate and at our discretion. PDF versions of our catalogue listings and illustrated Fine Sale catalogues will also be made available on our website.
Prospective buyers are provided with every opportunity to view the broad range of items available, with specialist staff in attendance during viewing times at the Auction House or via e-mail to answer any questions. Viewing usually takes place during the two or three days before each sale at the Auction House. Photographs of most of the lots offered are to be found on our website.
The purchaser shall pay the hammer price together with a buyer's premium of 20% of the hammer price plus VAT at the prevailing rate. Please note that Anderson & Garland operate within the UK Auctioneers VAT Scheme therefore VAT is levied on the buyer's premium only (not the hammer price) except in special circumstances where a clear indication will be given.
Our payment terms are that all purchases must be paid for and collected within 3 working days of a Town & County sale or within 5 working days of a Fine Art sale. Our preferred methods of payment are cash or card payment in person, electronic bank transfer or card payment online via our secure system SagePay. All credit card transactions are subject to a surcharge of 2% plus VAT. We do accept cheque payments, however for those buyers without established references, cheques for more than £300 must be cleared before items bought will be released from our premises. This takes five working days from the point at which we bank the cheque. All cheques are banked at the earliest possible opportunity. Any invoices remaining unpaid by the end of the fifth working day after a sale will be subject to an administration charge of £20 and a storage levy of £1 per day per lot, plus VAT charged at the prevailing rate.
It is our strong recommendation that when customers are unable to collect their goods in person, they use a packing and shipping agent such as Mailboxes. All lots should be paid for and collected within our payment terms. Lots not paid for by this time will be removed to store at the purchaser's expense. No purchase shall be claimed or removed until it has been paid for and the transaction has been concluded. All purchases shall be paid for and removed by the end of the third working day after the sale, failing which the Auctioneer shall not be responsible if the same are lost, stolen, damaged or destroyed, all lots not so removed shall remain at the risk of the buyer and may be subject to a minimum warehousing charge of £1 per lot per day. If they are not paid for and removed within five days of the sale, the Auctioneer may re-offer them by auction or privately without notice to the buyer. Any liability which there may be on the part of the Auctioneer in respect of any loss, shall be restricted to a maximum of the price paid by the buyer of the lot. Buyers paying by cheque must allow for the full clearing process to take place before collecting goods.
In the event that buyers fail to comply with any of the above conditions, the damages recoverable by the seller or the Auctioneer from the defaulter shall include any loss arising on any re-sale of the lot. In addition the charges and expenses in respect of both sales together with interest at 2% above Barclays Bank PLC Base Rate will be levied at the point of re-sale. Any monies deposited in part payment shall be held by the Auctioneer on account of any liability of the defaulter to them or to the seller. The Auctioneers are unable to accept payment from successful bidders other than in cash, electronic bank transfer, secure card payment or by the bidder’s own cheque. Cheques drawn by third parties, whether in the Auctioneer’s favour or requiring endorsement, cannot be accepted.
Care is taken to ensure that any statement as to authorship, attribution, origin, date and provenance is reliable and accurate. All such statements are opinion only and are not taken as statements or representations of fact. Bidders are strongly recommended to personally inspect the lot for which they intend to bid.
Whilst every care is taken to photograph lots accurately, it is only possible to give approximate representations in our catalogues, on our website and elsewhere. Images are for general guidance only, and colours in particular will vary - especially when viewed on a screen. Bidders are directed to Item 2 of our conditions of sale and are advised to attend our viewing days. We cannot accept returns on the basis of inaccuracies caused by the limitations of photographic reproduction.
While an identification of damage is given in some instances, an absence of such advice does not imply the lot is free from defect. All condition reports whether verbal or in writing are given as a matter of courtesy and are statements of opinion. Condition reports are not exhaustive and may not encompass all defects. The Auctioneers will not be responsible for any defects not mentioned in condition reports. All prospective buyers are strongly advised to inspect any lot on which they intend to bid and fully satisfy themselves as to condition and accuracy of any description applied to a lot.
Prospective buyers are required to register before the sale giving their full name and address, along with telephone and e-mail contact details. Additional information may be requested depending on the level of bidding to be undertaken and in some cases proof of ID and/or a bank reference may be required. Registration can be done on sale day at reception and by email or telephone for absentee bids. Alternatively you can bid live via the-saleroom.com - registration must be done directly with them.
There are inherent dangers in this, understandably, growing practise. Despite our best efforts, Anderson & Garland Ltd. may be unable to contact the intending bidder at the appropriate time. All such arrangements are therefore made entirely at the intending bidder’s risk. Telephone bids are only available for Fine Art sales for lots estimated at over £250. Lots which are bought for less than £250 via telephone bidding will incur a £10 per lot (plus VAT) charge. We only accept telephone bidding registrations up to the day prior to the lot in question going under the hammer. At the point of registration all new bidders will be required to submit proof of identification and proof of address. This can be either a current driver's licence or ID card showing the address, or a passport together with a utility bill which can be faxed to 0191 4303001, emailed to email@example.com or submitted by registering for a "My Anderson & Garland" account. Only when this identification is received can the registration process be completed and your telephone line will then be secured for you. As the number of telephone lines are limited, early booking is recommended. (We also recommend that you leave an “emergency cover bid" in case we are unable to reach you by telephone).
If you are unable to attend the sale in person and would like the Auctioneer to bid on your behalf, please complete an absentee bidding form. These forms must be submitted to the Sales Office by 4.30pm the day before the sale commences. We will try to secure the item for you as reasonably as is allowed by other bids and the reserve price, if any. Commissions placed by telephone, fax or e-mail are made only at the buyer's own risk.
All books are sold on a non-returnable basis.
We may be able to assist bidders who cannot attend our viewing days by providing general condition reports. These are intended as a guide only and no assumptions should be made concerning absolute condition or that all pages, illustrations, etc. are present. We cannot refund purchase on the basis that a book is incomplete even if a condition report was provided.